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I would have to say that I dislike them VERY much! (archive)

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Posted by Jeff from WI on March 01, 2001 at 12:53:15:

In Reply to: I bought and have my service done there. posted by John D. on March 01, 2001 at 12:37:21:

I am guessing that you are talking about Pam. She is the service manager for BMW. She lacks customer service/communication skills. Also had issues with Tony who runs the entire service department at IA. Had an issue with the transmission in my 328i and it took them over a month to get me in for service. Complained to Tony that I did not think that was right and he had no comment and ignored my concern. Many more stories if you are interested.


(International Autos) The sales department is good there. I can't say that the service has been excellent. The gal that does the scheduling never seems to gets back to me when I call but everything I have had them do, they have done well without question. Have you had some bad experiences with them?

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