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Several misunderstandings here, I think (archive)

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Posted by vidterry on March 01, 2001 at 16:44:03:

In Reply to: Re: I need SOME HELP on BMW paint and warratny posted by Ree-Yees on March 01, 2001 at 15:52:37:

First...Ree-Yees, if you had been around the board a bit longer you would know that many here would sell their...well, they would WELCOME BMW offering to paint their cars because of chips. Ain't gonna happen.

Second, it sounds to me like the dealership is saying that the car had already been repainted, and thus no BMW warranty would apply in any case.

Third, it has been far too well established here that BMW does NOT accept any responsibility for paint damaged by stones, etc...and repainting -- or touch up -- does not fall under any part of the warranty. We have been all through this with dealerships, and with BMWNA Customer service. Again, it just is not going to happen.

Finally, if I am reading the posting correctly (?), it sounds like the car was repainted, and now the paint is failing at the point where it was chipped. If this car was purchased new from BMW dealership, there could well be an issue, since that would indicate damage before owner received the car. On the other hand, if the car was purchased as a used car...it is pretty much buyer beware. Unless dealership somehow warranted that the paint was original, and it turns out not to be the case, this one is going to be a problem getting fixed. Only suggestion I can make is to somehow determine WHERE the repainting was done, and hit them for warranty repair, if the paint is at fault.

Good luck to the owner...and Ree-Yees, a bunch of folks sure wish that BMW would call them and offer a paint job.

Terry


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