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Here is what I did to get window replaced. more (archive)

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Posted by y2kguru on March 02, 2001 at 12:47:59:

In Reply to: Ragtop 2 year warranty only (m) posted by 4zfunofit on March 02, 2001 at 09:26:51:

My window not only seperated from the top at the seam but the window cracked when opening. My dealer originally told me that they would reglue the seam but the window was only covered for 1 year. I logged into www.bmwusa.com and registered with the BMW Owners Circle. Then I sent them an email complaining about the situation. Two days later I received a phone call from BMWNA. I told my story and they called the Service Manager at the dealership. I got my rear window replaced for free.


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