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In Reply to: coupla qs posted by Rachel on June 19, 2001 at 18:08:51:
Further, my understanding of the issue (which may be incorrect) is that Dave was/is chapped about the paint chips on the hood and wanted them repaired under warranty. I don't agree that this is or should be covered under the warranty. I applaud his efforts to get them covered, and if he had succeeded, you can bet I would have taken advantage of the same opportunity, but I really don't think it's warranty work. The hood isn't defective. The paint isn't defective.
So I kind of stuck with BMW of Seattle based on THAT understanding of the issue. I'm not saying it's an accurate understanding, mind you. Correct me at will.
I've met Dave and my impression is not one of a guy who would cut loose and rant and rave at the dealership. He seems pretty laid back and calm. But I've also met people at the dealership who are very cooperative and willing to please (the parts dept. rocks).
Plus I live in downtown Seattle and the shop is literally 20 blocks (give or take) from my swinging bachelor pad.
The LASSSST place I would go is BMW of Bellevue. It's owned by some Florida conglomerate and they were extremely snotty when I was looking to get a car. I have heard nothing but good things about BMW Northwest in Fife, which is about 800 bazillion miles South. But I would drop my car off there and freaking walk back before I went to Bellevue.
You can have a keychain when you come visit us in Seattle. I'll even get it engraved with a little space needle for you.
my 0.03
Mark B
Alpine 3.0