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Re: Service department in the LA area (archive)
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Posted by albertg344 on September 03, 2001 at 18:13:55:

In Reply to: Re: Service department in the LA area posted by Warren Ernst on September 03, 2001 at 14:51:33:

I have to second that on McKenna. They are the absolute worst BMW dealer in Southern California (worse than Beverly Hills BMW), in terms of both Sales and Service. I live within 5 miles of them, but I bought my two bimmers from Irvine BMW, about 40 miles away. Shelly BMW are good, so is Crevier.

OK guys, which service departments in the LA are do we love and which should be avoided whenever possible? I just hate to be told that there is nothing wrong with the car when in fact I know something is wrong -- would I spend about an hour of my time leaving the car at the shop?

Thanks,
Zajo


The North Hollywood dealer has supposedly replaced tops that other dealers have been saying weren't warranty issues. I've heard great things about Crevier in Santa Ana, (5 and 55 freeways), as well as Long Beach BMW (by the Long Beach Airport).

Avoid McKenna like the plague. I've had nothing but problems and assholes there...

-Warr




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