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Thumbs up for BMW of Chattanooga (archive)

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Posted by Herbert on April 22, 2000 at 00:37:56:

In Reply to: I hate BMW service departments!!! (more) posted by GideonArcher on April 21, 2000 at 16:25:01:

Well,
I am glad that we all did not experience the same trouble as some of you did. My local dealer BMW of Chattanooga, and their service department has been awesome and I could not even think of a single complaint. I bought my car used there, and I got a great deal on it, so despite not making a lot of money of me they have been absolutely friendly and helpful. A sometimes funky fuel gauge was immediately replaced, as were two fasteners for the floor mats which had pulled out. A missing M emblem on the wheel was discovered by them, not me and replaced, meanwhile I was handed a nice demo (loaner) car both times I had my car in for service. The first time an all white 323is with tan leather, and the second time a decked out, blue 5 series stationwagon. The staff has been very friendly and helpful each time, even when I call in with "stupid" questions, Kudos to BMW of Chattanooga and their service department.


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