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POLL- Merchandiser complaints... (lots more) (archive)
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Posted by rakski on August 05, 2000 at 16:00:46:

1- Is this a good forum for aftermarket BMW merchandiser complaints? YES or NO ?

2- Also, does the merchandiser have any responsibility for his suppliers or is it the responsibility of the consumer to make the supplier perform? YES or NO ??

If a consumer has a valid and honest complaint about an aftermarket BMW merchandiser (accepts a contract by charging my credit card account, then sends merchandise that is defective or missing parts and/or installation instructions); is this a good forum to discuss these type issues?
How about if the defects were corrected by the consumer, however, the missing parts and/or instructions were not yet received after 75-days or more? I'm still waiting for them.
NOTE TO: Aftermarket BMW companies- Please track this poll. I will be at the Z3 Homecoming 2000 and will be available for aftermarket merchants to discuss this topic. Please let me know whom you want me to talk with, by sending your company's representatives names to about email address.

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