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Take them down! (archive)
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Posted by caylan on September 02, 2001 at 21:15:49:

In Reply to: Help my dealer messed up my car!!! posted by Tomo on September 02, 2001 at 18:03:25:

i THINK THAT YOU SHOULD LIST DOWN YOUR COMPLAINTS ON PAPER.

Give one to the manager of the dealership, service department manager, service rep & Regional rep from BMWNA.

If you take a strategic approach & ask for the moon, you will find that they will be accomodating in resolving your issues.

Harder said than done...but remember to keep your kool. They will be more willing to satisfy you that way!

Good luck & post your results!


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